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    1. Home
    2. Family, home and community
    3. Technology and online services

    Get online with Go ON NI

    Go ON NI helps people to get online safely, improve their skills and become more confident in the use of digital technology.

    Go ON NI 

    Go ON NI is a programme designed to help individuals get online safely, improve their digital skills, and become more confident with technology. 

    The programme offers free events and training sessions across various locations, including libraries and community centres, to support beginners and those looking to enhance their digital abilities.

    • Contact the Go ON NI team 

    Go ON NI would like to know about your digital skills. You can do this by completing this short survey:

    • Digital Inclusion questionnaire

    Getting started

    Go ON NI hosts informal digital technology awareness sessions that are free to go to. 

    Sessions can take place either online or in person, depending on individual preference. These sessions are designed to support individuals who want to:

    • get online for the first time
    • improve their existing digital skills
    • learn more about using smartphones and tablet devices more confidently

    Digital Skills courses 

    There are different digital skills courses available.

    Libraries NI

    Libraries NI provides two types of digital skills courses:

    • Got IT - designed for individuals struggling with technology or those seeking basic support with tablets, laptops, or mobile phones
    • Go ON - aimed at individuals who can navigate a computer and use email but wish to enhance their skills further - this course covers tasks like online banking, shopping online, and accessing government services

    For more information or to book a course, contact your local library in person or by telephone. You can also visit the Libraries NI website for further details.

    Supporting Communities NI

    Supporting Communities NI offers basic digital skills courses primarily to individuals and community groups, focusing on older people and rural communities in Northern Ireland.

    These courses aim to reduce the digital divide and promote independence in using digital tools.

    To find out about upcoming events and courses, visit the Supporting Communities website

    Free internet access at local libraries

    All local libraries offer computers with free internet access.

    You can book half hour or hourly sessions.

    Contact your local library for more information about this free service.

    •  Find the contact details of your local library

    Online learning resources

    Several organisations provide free online guides and courses to help individuals develop digital skills:

    • Digital Unite: Offers guides on topics such as computer basics, email, internet use, smartphones, social networking, and internet security
    • Digital Unite
    • Learn My Way: Provides free online courses for beginners to develop digital skills

    Tips for staying safe online

    It's crucial to be aware of online scams and take steps to protect yourself and your information.

    By taking part in these programs and using available resources, you can enhance your digital skills and confidently navigate the online world.

    For more information and tips about how to stay safe online visit:

    • Scamwiseni
    • Online scams
    • NI Cyber Security Centre
    • Protecting Yourself - Get Safe Online

    More useful links

    • Broadband and mobile checker
    • Internet safety
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    Technology and online services

    • Broadband and mobile checker
    • Broadband connectivity
    • Buy or renew your TV licence online
    • Get online with Go ON NI
    • How you get TG4, RTE One and RTE Two

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    Call 0800 587 0912
    Email 
    dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Discretionary support / Short-term benefit advance

    Call 0800 587 2750 
    Email 
    customerservice.unit@communities-ni.gov.uk

    Disability Living Allowance

    Call 0800 587 0912 
    Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Employment and Support Allowance

    Call 0800 587 1377

    Jobseeker’s Allowance

    Contact your local Jobs & Benefits office

    Personal Independence Payment

    Call 0800 587 0932

    If your query is about another benefit, select ‘Other’ from the drop-down menu above.

    Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

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    For queries or advice about employment rights, contact the Labour Relations Agency.

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    For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

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    For queries about the High Street Spend Local Scheme,  email HSSS.mail@economy-ni.gov.uk.

    For queries about:

    • Car tax, vehicle registration and SORN
      contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
       
    • Driver licensing and tests, MOT and vehicle testing
      contact the Driver & Vehicle Agency (DVA), Northern Ireland

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    For queries about your identity check, email nida@nidirect.gov.uk.

     

    For queries or advice about passports, contact HM Passport Office.

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    For queries or advice about pensions, contact the Northern Ireland Pension Centre.

    If you wish to report a problem with a road or street you can do so online in this section.

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    For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

    For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

    For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

    If you have a question about a government service or policy, you should contact the relevant government organisation directly. 

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